Step 1: Choose Your Plan & Complete Registration

Navigate to the pricing catalog and pick a plan (Starter, Growth, or Enterprise) that fits your team size. Once registered, sign in to access your administrative dashboard.

Step 2: Configure Workspace Defaults

From Settings in your dashboard sidebar, configure the following critical defaults:

• Organization Timezone: Sets the baseline timestamp for all daily reports, shift schedules, and automated daily rollups.
• Default Currency: Applied workspace-wide for employee compensation rates and payroll runs (e.g., USD, EUR, GBP, PKR).
• Work Schedule Presets: Define standard daily hours (e.g., 9:00 AM – 5:00 PM) to measure shift punctuality and attendance automatically.

1. Inviting Team Members

Navigate to Users in your sidebar and click Add User. Enter the employee's full name, work email address, and select their initial role:

2. Seat Limits and Availability

Each subscription plan includes a defined number of active seats. If you reach your plan limit, you can upgrade your plan or deactivate former users to free up available seats immediately.

Installation Checklist

1. Download: Grab the latest installer for Windows (.msi), macOS, or Linux from the Remotify homepage.
2. Install: Run the installer on the employee's machine. Administrative privileges may be requested once during installation.
3. Sign In: Launch Remotify Agent, enter the workspace URL, your registered email address, and password (or access key).
4. Permissions: On macOS, grant Screen Recording and Accessibility permissions under System Settings → Privacy & Security.

Silent / Enterprise Deployment

IT administrators can roll out the Windows MSI silently across fleet machines using Group Policy (GPO) or Microsoft Intune:

msiexec /i RemotifyOffice.Agent.msi /quiet /qn WORKSPACE_KEY=your-org-key

Starting a Session

1. Open the Remotify Desktop Agent.
2. Select the Project and optional Task you are working on from the dropdowns.
3. Click the large green Start Tracking button. The timer begins counting up immediately.
4. Minimize the window. The agent runs quietly in your system tray without interrupting your work.

Stopping or Pausing

When taking a break or finishing your workday, simply click Stop Tracking. Your time entry, activity score, and screenshots are instantly synced to your cloud dashboard.

Idle Detection & Auto-Stop

If no keyboard or mouse activity is detected for your workspace's configured threshold (default: 5 minutes), the agent displays an Idle Alert.

• Keep Idle Time: If you were in an offline meeting or phone call, you can keep the time and add a quick memo.
• Discard Idle Time: The timer automatically removes the inactive minutes to keep your records precise.
• Auto-Stop: If you walk away and don't respond, the agent automatically stops tracking after the configured limit.

Offline Tracking Buffer

Lost your internet connection? Remotify continues tracking locally. As soon as your connection is restored, all time entries, activity scores, and queued screenshots upload seamlessly.

Working with Tasks

From the Tasks tab in your web dashboard or directly inside the desktop agent:

• Filter tasks by assigned project, priority (Urgent, High, Normal, Low), or due date.
• Update status in real time: To Do → In Progress → In Review → Done.
• Switch tasks in the agent in one click to ensure your timesheet reflects accurate task breakdown.

How Activity Scores are Calculated

During each active session, the agent samples input frequency (keyboard presses and mouse movement) every few seconds. An activity percentage (0% to 100%) is calculated for each interval.

Screenshot Timeline

Screenshots are displayed in chronological 10-minute blocks. Employees have full visibility into their own screenshots and activity ratings directly from the Screenshots page.

Reviewing Your Timesheets

Navigate to Reports to view interactive breakdowns of your work:

• Time Summary: Total tracked minutes vs weekly target hours.
• Project Distribution: Percentage of time spent on individual clients and tasks.
• Exporting: Download full CSV reports for your own records or external client billing.

Theme & Notifications

Remotify fully supports system, light, and high-contrast dark themes. Configure your notification alerts for task assignments, weekly productivity digests, and pay run releases directly from your profile settings.

Role Hierarchy & Capabilities

• Company Owner: Full platform access, Stripe subscription management, legal compliance, and payout settings.
• Admin: Complete operational access (Users, Projects, Monitoring Guardrails, Timesheets, and Payroll).
• Manager: Department-level oversight over assigned projects, tasks, and team member screenshots.
• Employee: Tracks time via Desktop Agent and accesses personal work logs only.

Deactivating Users

When an employee leaves your organization, deactivating their account immediately revokes access to the desktop agent and web dashboard while safely preserving all historical timesheets and payroll records.

Key Configurable Guardrails

Pay Run Lifecycle

1. Draft: Create a pay run for a specific date range and pay frequency (Weekly, Bi-weekly, Monthly).
2. Calculated: The engine aggregates all verified tracked hours, applies individual employee compensation rates, and computes overtime.
3. Review & Adjust: Add custom bonuses, reimbursements, or tax deductions before finalizing.
4. Approved & Closed: Lock the pay run, generate branded PDF payslips for employees, and export bulk bank transfer CSVs.

Plan Tiers Overview

• Starter: Core time tracking, screenshots, task management, and 30-day data retention.
• Growth: Everything in Starter plus full Payroll, Overtime engine, CSV/PDF payslips, and 90-day retention.
• Enterprise: Priority support, custom data retention, API access, and dedicated onboarding.

Click Manage Billing from the Subscription page to access the Stripe Customer Portal, change payment methods, or download tax invoices at any time.

Using Access Keys

Company Owners and Admins can create workspace access keys under Agent Access. These keys allow desktop clients to authenticate directly against your organization tenant. If a key is ever compromised, it can be revoked instantly with one click.

Audit & Compliance Trail

Remotify logs every administrative action — including role modifications, settings changes, pay run approvals, and manual time adjustments — in an immutable organization audit trail.

Data Layer Boundary Enforcement

Every database query, API call, and screenshot retrieval is strictly bound to the authenticated user's OrganizationId. Data filtering occurs at the database context level, ensuring it is impossible for one tenant to query or access another tenant's records.

Encryption Everywhere

• In Transit: All web, desktop agent, and API traffic is encrypted using modern TLS 1.3 / HTTPS.
• At Rest: Databases and cloud screenshot repositories use industry-standard AES-256 encryption.
• Masked Secrets: Payment API keys and SMTP credentials are never shown in plain text once configured.

Ethical Standards

Remotify never installs hidden rootkits, never logs literal keystrokes (passwords/private messages), and never captures data when a session is stopped. Employees always have visual notification when tracking is active.

Automated Purging

Screenshots and raw activity samples older than your plan's retention period are automatically deleted by scheduled background cleanups. When an organization closes its account, all data is permanently purged within 30 days.

Security Boundaries

Platform administrative tools are completely isolated from tenant data. Organization Admins can manage team operations but cannot modify ownership billing without explicit Company Owner permissions.

Key Commitments

By creating a workspace, you agree to provide accurate organization details, use monitoring features responsibly and lawfully, and maintain subscription payments. Remotify commits to robust uptime, data encryption, and responsive customer support.

Data Controller vs. Processor

Your organization acts as the Data Controller regarding employee timesheets and screenshots. Remotify acts as the Data Processor, hosting and securing the data solely according to your instructions.

Cancellation Guarantee

You may cancel your subscription at any time via the billing portal. Your workspace remains fully functional until the end of your prepaid billing period with no unexpected termination penalties.

Communicating With Your Team

We strongly recommend sharing this Workforce Monitoring Notice with all employees upon onboarding to ensure complete clarity regarding what data is captured, how it is evaluated, and how their privacy is safeguarded.

Cookie Types Used

Remotify uses strictly necessary security cookies to keep you signed in safely and save your preferred light/dark theme. We do not use third-party advertising tracking cookies.